Consumer Law

Consumer Law in Turkey

Consumer law protects consumer rights and regulates commercial relations.

As a consumer, you have powerful rights under Turkish law. We help you assert those rights against businesses that sell defective products, engage in unfair practices, or refuse to honor their obligations.

What We Handle

• Consumer rights complaints and arbitration (Tüketici Hakem Heyeti)
• Defective product claims and refund disputes
• Unfair commercial practices
• E-commerce and online purchase disputes
• Subscription and contract cancellation disputes
• Consumer protection litigation
• Misleading advertising claims
• Warranty and guarantee enforcement
• Package travel and tourism disputes
• Distance selling regulation compliance